How to submit a return request
Click the link below or visit our refund policy page to start your request.
1. Log in to your account:
a. In the "Email" field, enter your email address and click "Continue".
b. Open the email sent by our store and copy the 6-digit verification code.
c. Return to the store and enter the code.
2. Click "Request return" for the desired order.
3. If the order contains more than one item, select the ones you wish to return.
4. Select the reason for the return and add a note.
5. Click "Request return".
If the request is approved and requires shipping, you will receive an email with instructions
and a return label. We will process the refund once we receive the product.